. . . about using guestroom towel-rack hangers and sheet-changing cards which encourage guests to consider using towels more than once and not having sheets changed every day:

Ron Berger, General Manager of the Sheraton Rancho Cordova, Rancho Cordova, California. As reported in Lodging Magazine.

"I went into this with the belief that if one customer said they didn't like it I would stop it, because we're very sensitive about perceptions of cleanliness. To my amazement, I haven't had one complaint in more than four months. Some days, housekeeping staffers, who usually clean 15 rooms a day, don't change a single bed." He hasn't done a formal study of cost savings, but estimated "with confidence, that 70 percent of people staying more than one night participate in the program."

Greg Parsons, General Manager for Radisson Hotel Arrowwood Resort, Alexandria, Minnesota. As reported in the Saint Paul Pioneer Press.

"Hotels are finding that guests like to know hotels are doing their part to conserve and cut down."

Roger Ellis, spokesman for Steigenberger Reservation Service which handles luxury hotels, as reported in the Seattle Post-Intelligencer.

"I've never had any one single thing change my life the way your Towel Hanger has. I've always spent all day Saturday gathering up towels, washing, drying, folding and putting them back in guest rooms. Now my Saturdays are MINE. Now, with the Towel Hanger, only one in every 30 or 40 guests will want fresh towels on Saturday."

Larry Miller, Owner, River Run B&B, Fleischmans, NY.

"We have probably reduced our towel laundry for stayovers by something like 2/3rds by simply putting up the “Green” Hotels sign in the bathrooms. We should have done this a decade ago."

Bob & Stephanie Melvin, Innkeepers at Westchester House B&B, PARTNER MEMBER, Saratoga Springs, NY via e-mail.